Also, Michelle and I always get lumped together as "Kylie and Michelle." Who won the Guest Service award? "Kylie and Michelle." Who did Phyllis write an appreciation to to put on the Appreciation Board? "Kylie and Michelle."
Also, Michelle and I always get confused for each other on phone calls and even email. I'm always amazed at how many times I'll hear Michelle say, "No, this is Michelle..." or how many times a client asks me "Wait, which one of you am I talking to?" EVEN EMAIL. I was emailing someone from our team's general email the other day, and they addressed me as Michelle for 3 exchanges before she noticed my polite, enduring signatures of "Kylie."
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